• Nanaimo: 1-888 423 7114
  • Duncan: 1-888 918 7934
  • Parksville: 1-888 475 7447

Expedia CruiseShipCenters

Established in 1987, Expedia® CruiseShipCenters® is a global leader in the marketing and sales of cruise and land vacations. With continuous growth for over 25 years, the network now includes over 180 independently owned franchise locations and more than 4,000 Vacation Consultants across North America. In 2007, CruiseShipCenters entered into a strategic partnership with Expedia Inc. (the world's largest online travel company) and rebranded to Expedia CruiseShipCenters.

As part of the Expedia family of brands, we can leverage their $34 Billion in buying power to provide travelers with a complete range of vacation products at exceptional value including flights, hotels, tours, car rentals and resort packages. In addition to numerous travel industry awards, we’ve also been recognized for our leadership in the franchise community, ranking as a Top 50 franchise by the Franchise Business Review and earning the Canadian Franchise Association’s (CFA) Award of Excellence for six consecutive years. In 2010, Expedia CruiseShipCenters was honoured with induction into the CFA Hall of Fame which recognizes outstanding performance by a franchise company over a significant period of time.

The Island Travel and Cruise Nanaimo office was established in 1998 and in 2009 was bought by Ronnie and Dee Pitcher, and Lorraine Bell after relocating from Africa to Canada. Having an accounting background and a passion for travel, Ronnie and Dee, were an ideal mix to become involved in this wonderful industry. In 2010 Ronnie and Dee expanded their business with a new office in Parksville, and then in September 2013 they opened another office in Duncan. All 3 locations occupy and serve the middle of Vancouver Island in beautiful British Columbia. With a mission to ‘Make Dreams Come True’, Expedia CruiseShipCenters Island Travel and Cruise provides spectacular vacation experiences and we are proud to call our customers ‘Customers for life’.

Ronnie and Dee and their consultants use the opportunity to travel extensively to ensure all clients will have as much information as possible for their trips. There are not many destinations that at least one person in the 3 offices has not visited - information is therefore always at their fingertips. And with Africa as their background, Ronnie & Dee are the ideal hosts to be with when travelling to Africa.

Meet the team